A casino is an area that focuses on high rollers, or those who spend a great deal of money. These customers spend more money than average and gamble in a separate area from the main casino floor. The stakes for these customers are often in the tens of thousands of dollars. Because these gamblers are a lucrative source of income for casinos, they are given lavish personal attention and receive comps worth thousands of dollars. There are many ways to attract high rollers to a casino.
The house edge is the average profit the casino makes from the wagers placed. The longer you play, the greater the house edge, and the greater the chance of losing money. The house edge makes it extremely difficult to beat a casino, and casinos try to encourage this by offering free drinks, cigarettes, and reduced-fare transportation. This makes casinos an excellent option for high rollers, as their increased chance of winning will help keep them happy and increase their chances of winning.
A casino focuses on customer service and provides perks to their regular customers to encourage them to spend more money. These perks are known as “compliments.” In the 1970s, the casinos of Las Vegas were notorious for offering free buffets, cheap show tickets, and discounted travel packages. This strategy helped the casino maximize its revenue by filling the hotel rooms and casino floors with people. These bonuses have since retreated, though, and casinos have become less expensive and more lavish.